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08 April 2008

Better station just the ticket for Warrington Bank Quay

People using Warrington Bank Quay station will gain much better and more attractive facilities when a £650,000 improvement project is completed later this year.

Whatever form of transport people use to arrive to begin their train journeys, they will find a much more welcoming station. There will be a bigger, better, covered area for taxis, improved pedestrian access, a new vehicle drop-off zone, a new bus stop adjacent to the forecourt, dedicated cycle parking and better arrangements for people with disabilities. A separate project will improve car-parking and provide more spaces.

A more appealing and easier-to-use entrance with automatic doors will lead to a bigger, brighter concourse with big new windows, a higher ceiling and extra room for customers in the new building. More space will be offered for queuing and waiting.

The development is funded by Virgin Trains, Network Rail, the Northwest Regional Development Agency (NWDA) and the Department for Transport's Access for All scheme, and is in partnership with Warrington Borough Council's linked project to enhance the station forecourt.

Ron Dixon of Virgin Trains, the Station Manager, said: "Warrington Bank Quay has become an increasingly busy station since the introduction of Virgin Pendolino trains between London Euston and Glasgow and Super Voyagers between Birmingham and Scotland. We expect it to be even more popular as a result of the faster journeys that will be offered next year.
"London trains will generally run non-stop south of Warrington, with most from Euston covering the 182 miles in 103 minutes at an average of more than 106 mph."

Steven Broomhead, Chief Executive of the NWDA, said: "For many visitors the first place they see in a town when they arrive is the train station and these improvements at a strategically important station for the Northwest will create a very positive first impression.

"An effective transport system is essential to building a successful regional economy and these works will improve access to Warrington, the region and beyond."

Andy Farrall, Strategic Director for Environment and Regeneration at Warrington Borough Council, said: We welcome the transformation of Bank Quay station which will make significant improvements to one of the town's major gateways.  The new facilities are all customer-focussed and will be of great benefit not only to residents but will also enhance the whole visitor experience.

"Together with the new bus interchange and Golden Square shopping centre and with the Winwick Street redevelopment works on the horizon, the town centre is being transformed, boosting the local economy and vibrancy of the town."

 Customers will benefit from the much-improved ticket shop which will be equipped with three self-service ticket machines compared to one now. There will also be additional room for new car-park ticket machines to be installed later.

The ticket office will be refurbished to create a new ticket shop and hall with more space and new counters to make it more user-friendly as part of this significant scheme. Meanwhile, a temporary ticket office has been installed to allow building and modernisation work to go ahead from now until August.

There will be a new, larger concourse and retail unit. The layout will make it easier for people to move around with easier access. The underpass linking platforms will be refurbished.

Better security will make the station even safer ? it already has "secure station" status recognising the safety it offers customers, like all the stations managed by Virgin Trains. Staff accommodation will also be enlarged and renewed.

The appearance of this increasingly important station on the West Coast Main Line has been little changed since the end of the steam age more than 40 years ago and the arrival of electric trains in 1973. The work now under way will prepare it to welcome the additional customers expected when Virgin Trains introduces faster services following Network Rail's West Coast route modernisation.

ENDS

For further media information contact the Virgin Trains regional Communications Manager Allan McLean on 07771 827 855 or the Press Office on
0845 000 3333, or visit media website at www.virgintrainsmediaroom.com.

Notes to Editors

Virgin Trains became the first Virgin company to be officially recognised as an Investor in People in Summer 2007. The West Midlands Quality Centre confirmed the achievement following an assessment against the Investors in People (IiP) standard. The assessment recognises the major strides made in putting our people at the very heart of the business.

Images of Virgin Trains and the company's operations are available on our online media website www.virgintrainsmediaroom.com. You will need to register to access the Media Resources section containing high-resolution images of our operations.

Virgin Trains is the brand name of Virgin Rail Group. We have operated the West Coast passenger train franchise since 1997; the current franchise runs to March 2012.

Virgin Rail Group is owned 51 percent by Virgin Group and 49 percent by Stagecoach

Virgin Trains has been listed as the Best Train Operator in a survey by the Institute of Customer Service; came joint top of the long-distance train operators for passenger satisfaction in the National Passenger Survey and has been voted Best Rail Company by Travel Weekly magazine.


The Northwest Regional Development Agency (NWDA) leads the economic development and regeneration of England's Northwest and is responsible for:

•Supporting business growth and encouraging investment •Matching skills provision to employer needs •Creating the conditions for economic growth •Connecting the region through effective transport and communication infrastructure •Promoting the region's outstanding quality of life

For further information and to view previous press releases visit www.nwda.co.uk


Warrington Borough Council is the unitary authority providing local public services across the borough. For more information about the council, visit the website: www.warrington.gov.uk.

For media enquiries, please contact:

Caroline Jones Head of Strategic Communications 01925 442233

Jo Driscoll Principal Communications Officer 01925 442081

Gina Coldrick Press Officer 01925 442140

ends

Investing in England's Northwest (link opens in a new window)