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17 February 2009

Minerva: A new concept in healthcare

Please note: Contact the Patient Advice & Liaison Service (PALS) for information and advice about services arranged and provided by NHS Central Lancashire, including access to the Minerva Centre. Freephone 0800 032 24 24 or e-mail PALS@centrallancashire.nhs.uk

The ground-breaking Minerva Health Centre is set to open its doors, offering a state-of-the-art facility for treating long-term conditions at the heart of the community.

Originally envisaged as a diabetes centre, the vision quickly grew to include facilities for treating other long-term conditions, with a partnership between Preston North End, the Northwest Regional Development Agency (NWDA) and the NHS.

The first facility of its kind in the country, the Minerva Health Centre covers more than 2,000sq m and is located on two floors in Preston North End’s new Invincibles Pavilion. It will bring health services and clinics together which have historically been located across Preston, in a single purpose built facility that puts the patients at the centre of care.

Services to be offered to people by clinicians at the Minerva Centre will include retinal screening, therapy, phlebotomy services (taking blood), diabetes care, nutritional advice, a chronic fatigue service, rheumatology, respiratory care, heart care, physiotherapy/occupational therapy and treatment reviews.

On the ground floor there will also be a Lifestyle Centre and café, which will be open to all the community, not just patients.

Peter Kenyon, chairman of NHS Central Lancashire, said: “NHS Central Lancashire is at the forefront of modern healthcare, bringing health services, clinics and partnerships that have been historically located across Preston together under one roof.

“The Minerva Health Centre, a flagship facility for Preston and the first of its kind in the UK, sets the precedent for meeting the needs of patients with long-term conditions providing both high quality and relevant services which are accessible locally.

“The development of the centre has been based on a great partnership between NHS Central Lancashire, the NWDA and Preston North End who also recognise the need to bring healthcare where it is most needed into the community.”


It is envisaged that once operational, 800 patients per week will attend the centre and that approximately 130 staff will work out of the Minerva Health Centre.

There will also be a Lifestyle Centre within Minerva, which will be a focal point for people to find out more about the steps they can take to improve their health from other agencies including Age Concern, Diabetes UK and Preston Carers Centre. A range of advice from access to leaflets and computers with electronic information, to one-to-one chats about healthcare will be available.

Joe Rafferty, NHS Central Lancashire chief executive, said: “The Minerva Health Centre will affect people’s lives in many different ways, from making sure people with long-term illnesses get the treatment they need on a regular basis at an easily-accessible venue, to helping to prevent further ill health in the future by providing information and advice with the help of our partners.

“Modern healthcare is about more than just treating people once they become ill; it’s about equipping people with the knowledge and support they need to help safeguard their health for years to come.

“The Minerva Health Centre gives us a great opportunity to do this – and we’re proud that NHS Central Lancashire is leading the way in making it happen.”

The Minerva Health Centre also benefits from an additional third of the building funded by a grant from the North West Regional Development Agency. This third of the building is to be used to improve the quality of life of people through partners such as the Stop Smoking Service, Lancashire Drug & Alcohol Action Team (LDAAT), Lancashire Constabulary and the Condition Management Programme.

Steven Broomhead, NWDA Chief Executive, said: “Creating better levels of health is crucial to improving quality of life in the Northwest, one of the NWDA’s key priorities.

“Through creating a state-of-the-art facility to deliver a wide range of vital health services, this centre will provide a valuable service to the local community and the NWDA is pleased to provide its support.”

ENDS

Background information

• The Minerva Health Centre will provide accommodation for a range of community teams that will house a range of services that provide ongoing treatment and care to people with long-term conditions who require regular reviews and assessment.

• All the clinical services have been redesigned to provide a multidisciplinary base from which a more seamless and holistic service can be provided. It will also provide an opportunity to develop a person-centred model of care that is more accessible to patients and carers. Key elements will include:
o A centralised referral point. In the current system referrals are sent to several diabetes specialist services. Having a central point will result in improved co-ordination of services and better allocation of referrals to the appropriate health care professional;
o Out-of-hours services to include evening clinics. This will improve the accessibility of clinics;
o Expansion of structured education provision.

• The facility will house multi-agency health, social care and welfare consortium to support local people with long-term conditions, particularly those who are out of work and claiming incapacity benefit due to issues related to their ill health and long-term conditions.

• The accommodation includes consultation rooms, diabetes nurses’ rooms, a dietetic room, clinical assessment rooms, eye screening, podiatry, a lifestyle centre and offices for staff including the heart failure team, COPD team, chronic fatigue service, diabetes team manager and dietician staff.

Groups (staff and patients) meeting Princess Anne at the Minerva Health Centre opening will include:

• Preston Carers - Preston Carers Centre began running as an independent registered charity in January 2006. They are the only organisation in Preston dedicated to supporting Carers in Preston. NHS Central Lancashire has established strong links with Preston Carers Centre and share information through a number of outlets. An example of some of the shared areas of work is with the Community Engagement Team who provides a support officer and organise joint events and for 2009 plans are in place to continue the open health surgeries on a quarterly basis.  

• Diabetes Service – The planned and emergency hospitalised admission rates for people with diabetes (type 1 and 2 combined) are twice as high in the most deprived Preston wards (including Deepdale) when compared with the most prosperous wards. As the Minerva Health Centre is located in the centre of Preston’s deprived wards, this provides an opportunity to deliver diabetes services which are accessible to this disadvantaged community. In particular drop-in sessions, evening clinics, joint working clinics and diabetes structured education for people from South Asian backgrounds are being scheduled.

• Rheumatology Service – Patients, rightly, want to be treated promptly by the most appropriate person, to be involved in decision-making and to rely on and trust their team. Minerva will help to achieve this with a service that will be integrated and involve significant changes to the way staff and teams currently coordinate services having a multidisciplinary focus.

• Falls Prevention Service - The Community Falls service is a new multidisciplinary specialist service for older people who have fallen or are at risk of falling. The Community Falls team will assess individuals either within their own residential accommodation or at an allocated clinic setting. A care plan is collaboratively agreed with the individual for intervention and management of further falls. The service will be responsible for education, raising awareness and prevention of falls and fractures in Central Lancashire and will develop referral pathways across primary and secondary care, housing, social care, voluntary and private sector.

• Lifestyle Centre - The following teams will be based in the Lifestyle Centre: Age Concern Preston and South Ribble, Central Lancashire CFS/ME Support Group, Breathe Easy (a local support group for people with lung disease, their families and carers), Diabetes UK,

• Art competition winner - Ayeesha Patel, 13, of Our Lady's Catholic High School, Fulwood, Preston, will present Princess Anne with a copy of a picture that she painted which will be going in the reception area of Minerva. Schoolchildren were challenged to produce artwork with a ‘healthy lifestyle’ theme to tie in with the National Healthy Schools Programme and other aspects of their curriculum.

Ends

Editors’ Note
NHS Central Lancashire is the primary care trust for Preston, Chorley and South Ribble and west Lancashire. It receives a budget from the Department of Health to plan and pay for local NHS services. This includes paying GPs and dentists, commissioning hospital and mental health services and managing public health campaigns. It does not manage local NHS hospitals, which are independent trusts, but does pay for many of the services they offer.

 

For more information, please contact the Communications Department on 01772 678067.

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