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Accounts Queries

As part of our commitment to businesses both small and large, we endevaour to pay undisputed invoices as quickly as possible. Currently we pay 92% of these within 8 working days and we have signed up to the Prompt Payment Code.

Sending Invoices

Send invoices to:
Accounts Payable
Finance Department
NWDA
Renaissance House
PO Box 37
Centre Park
Warrington
WA1 1QN

Never address invoices to a named individual as this could significantly delay payment.

Please ensure that your invoices:

  • Clearly display our Purchase Order number
  • Have been checked arithmetically 
  • Show the correct total amount
  • Have correctly calculated VAT, where appropriate

Account & Payment Queries

If you have an account or payment query:

Please quote:

  • Your company name
  • The purchase order number
  • The amount shown on the invoice
  • The nature of your query
  • Contact name and number/email address

Please contact us if:

  • You receive an order which does not have a purchase order number
  • You have a suggestion at to how we can improve our systems

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